Terms of Service

Last updated: 3/20/2026

These Terms of Service (“Terms”) govern your use of Profound (the “Services”). By accessing or using the Services, you agree to these Terms.

Overview

Profound connects students with independent tutors. Tutors set their own availability and offerings. We are not a party to the tutoring engagement, but we provide the platform, messaging, scheduling, and payment tooling.

Accounts

  • You must provide accurate information and keep it up to date.
  • You are responsible for activity on your account and maintaining account security.

Bookings & payments

  • Students may request and book sessions through the Services.
  • Payments are processed by Stripe. Additional fees may apply depending on your region.
  • Cancellation and refund rules may vary by booking type; the app will show the applicable policy at checkout where possible.

Acceptable use

  • Do not misuse the Services, attempt unauthorized access, or disrupt platform operations.
  • Do not post illegal content or infringe others’ rights.
  • Respect other users and comply with applicable laws.

Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim warranties of any kind.

Contact

Questions about these Terms? Email support@getprofound.net.