Service Packages
Save money with multi-session packages offered by pros.
What Are Packages?
Packages are bundles of multiple sessions offered at a discounted rate. A discounted first lesson is only for new clients. After you book with a pro, that starter is no longer offered, and the page points you to their regular session or a multi-session pack.
Multiple Sessions
Typically 4, 8, or 12 sessions bundled together
Discounted Price
Save 10-20% compared to booking individually
About the pro
Under About this package, About Me shows their photo, name, and profile summary.
Flexible Scheduling
Use your sessions when it works for you
Benefits of Packages
Save Money
Get a lower per-session rate compared to booking individually.
Commitment
Stay committed to your learning goals with pre-paid sessions.
Priority Booking
Some pros offer priority scheduling for package holders.
No Price Changes
Lock in the current rate even if the pro raises prices.
How to Purchase a Package
- 1Open the pro's profile
- 2Look for the "Packages" section
- 3Review the package. Listings show the per-session price and how many sessions are included. When the pro has set an hourly rate on their profile, you also see their regular rate next to the package price so you can tell how much you're saving. The full package total appears when you tap Book This Package.
- 4Optional: under Pick a time for session 1, tap a weekday, then a start time, then the date you want. Each choice locks in and the other options at that step hide. Tap Change to pick a different one, then tap Book this time. You can also skip this and tap Book This Package to pick a time after paying.
- 5Complete payment. If you are new, enter your email and first and last name with the card. If you picked a time, it's sent to the pro right away as a session request - they confirm it, and you'll see it in your Bookings. Your remaining sessions are ready to schedule whenever you like.
Try the first session before buying the whole pack
On most multi-session packages you can start with just one session instead of paying for the full pack up front:
Pick an option at checkout
Choose First session or Full pack. The first session costs the same per-session price shown on the package, so you never pay extra for trying it.
Upgrade any time, fully credited
Come back to the package page and tap Get the remaining sessions. You pay only the difference at the price you originally saw, even if the pro has raised prices since.
Not every package offers it
Single-session and deliverable packages are bought as a whole, and some pros turn the option off. If you only see one price at checkout, that package is all-or-nothing.
Service area and availability
On a package page, the listing tells you where the pro works and how soon they can take a session:
Service area
The radius pill shows in-person range (for example 60 mi service area), Virtual, or In your area when we know your location.
Soonest opening
Directly under Book This Package, a status row shows Available now, Available today, or Available tomorrow when the pro has an opening on their calendar. If nothing shows, they have not published a slot that soon.
Pick your first session time
When the pro has published a weekly schedule, the package page shows Monday through Sunday. Tap a day to see the start times they offer that weekday, then pick which date you want. After you pay, that time shows up in the pro's Bookings immediately - you do not need a second scheduling step. A booking page from an Instagram or ChatGPT ad shows the times first: pick one, enter your name, mobile, and email, and tap Request this time. Nothing is charged yet. The pro confirms by text, then we text and email you a link to pay and lock it in. If they can't make it, you get a link to pick another time. If you are signed in, look under the pro's photo for Have a Question for [first name]? and Online now - tap Ask [name]. That uses their personal name (for example Ivan, not the business title). They are always reachable by Profound text and email. Texts, emails, and the reply page name the package. After you send, it says Sent right away so you can keep booking. Don't wait - pick a time to secure a booking. They can move it if needed. An ad booking page shows the same card under the times - add your name, email, and mobile in the card to send it. It replaces Ask Profound there. Guests on a public package page still use Ask Profound (that goes to Profound, not the pro). If the week isn't shown, the pro hasn't set up online availability yet.
Package Match Alerts
If you turn on matching, we can tip you when a package fits the interests on your profile:
iPhone push
Turn on Package Matches in Profile → Settings. At most once a week, we send a photo of the top match with the title and price. Tap View to open that package, or Not now to dismiss.
SMS and email
On the web or iPhone, turn on Match me with packages via SMS for weekly texts. Match me with packages via email (monthly) is on by default; turn it off in Settings or use the unsubscribe link in any match email. These are separate from the iPhone photo alert.
Using Your Package Sessions
After purchasing a package:
Book Normally
Sessions are automatically deducted from your package
Track Remaining
View remaining sessions in your Bookings tab
Same Pro Only
Packages are valid only with the pro who created them
Satisfaction guaranteed
Not happy with a session? Your pro will make it right - redo or credit, just let us know.
- Let us know if you are not happy with a session.
- Your pro will redo the session or credit what you have not used.
- Still unresolved after that? Contact support and we will step in.
Important Notes
- • Packages may have expiration dates - check before purchasing
- • Some packages may have restrictions on rescheduling
- • Contact the pro if you need to discuss special arrangements